Quality Assurance and Control-Leading Courses
Dive into our diverse range of high-demand courses, designed to equip you with the skills to lead, innovate, and succeed.
Introduction to Quality Assurance and Control
Course Description:
This course introduces the fundamentals of Quality Assurance (QA) and Quality Control (QC), covering their roles in ensuring product and service excellence. Learn key concepts, tools, and frameworks to maintain quality standards across industries.
Target Audience:
Beginners, entry-level professionals, or managers new to quality management roles in manufacturing, services, or project-based industries.
Course Content:
1. Overview of QA and QC: Definitions and Differences
2. Importance of Quality in Business Success
3. Key Principles of Quality Management
4. Introduction to Quality Standards and Frameworks
5. Roles and Responsibilities in QA/QC Processes
6. Basic Quality Tools: Checklists, Flowcharts, and Pareto Analysis
7. Understanding Customer Expectations and Quality
8. Quality Planning and Documentation Essentials
9. Introduction to Process Control and Monitoring
10. Common Challenges in QA/QC Implementation
11. Case Studies: Real-World QA/QC Applications
12. Building a Quality Culture in Organizations
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
ISO 9001: Quality Management Systems
Course Description:
Explore the ISO 9001 standard, focusing on its requirements for quality management systems (QMS). Learn to implement, maintain, and audit QMS to enhance organizational performance and customer satisfaction.
Target Audience:
Quality managers, auditors, and professionals responsible for implementing or maintaining ISO 9001 standards.
Course Content:
1. Introduction to ISO 9001: Purpose and Scope
2. Structure of the ISO 9001:2015 Standard
3. Context of the Organization and Leadership Commitment
4. Risk-Based Thinking in Quality Management
5. Planning and Documenting a QMS
6. Process Approach to Quality Management
7. Performance Evaluation and Metrics
8. Internal Auditing for ISO 9001 Compliance
9. Corrective Actions and Nonconformance Management
10. Certification Process for ISO 9001
11. Case Studies: Successful ISO 9001 Implementations
12. Continuous Improvement in QMS
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Total Quality Management (TQM)
Course Description:
Learn the principles and practices of Total Quality Management (TQM) to foster a culture of continuous improvement. This course covers tools, techniques, and strategies to enhance quality across all organizational levels.
Target Audience:
Managers, team leaders, and professionals aiming to implement TQM in manufacturing, services, or public sectors.
Course Content:
1. Foundations of Total Quality Management
2. TQM Principles: Customer Focus and Continuous Improvement
3. Leadership’s Role in TQM Implementation
4. Employee Engagement in Quality Initiatives
5. Quality Tools: Cause-and-Effect Diagrams and Histograms
6. Process Management in TQM Frameworks
7. Customer Satisfaction and Feedback Loops
8. Benchmarking for Quality Excellence
9. TQM in Cross-Functional Teams
10. Case Studies: TQM Success Stories
11. Measuring TQM Effectiveness
12. Sustaining a TQM Culture Long-Term
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Lean Six Sigma Green Belt
Course Description:
Gain expertise in Lean Six Sigma methodologies at the Green Belt level. Learn to apply DMAIC (Define, Measure, Analyze, Improve, Control) to reduce waste and improve processes.
Target Audience:
Process improvement professionals, project managers, and team members involved in operational excellence initiatives.
Course Content:
1. Introduction to Lean Six Sigma Principles
2. Overview of the DMAIC Methodology
3. Defining Project Goals and Scope
4. Data Collection and Measurement Techniques
5. Process Mapping and Value Stream Analysis
6. Root Cause Analysis in Lean Six Sigma
7. Statistical Tools for Process Analysis
8. Developing and Testing Improvement Solutions
9. Control Plans for Sustained Improvements
10. Lean Tools: 5S, Kaizen, and Kanban
11. Project Management for Green Belt Projects
12. Case Studies: Lean Six Sigma Applications
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Lean Six Sigma Black Belt
Course Description:
Advanced training in Lean Six Sigma for Black Belt certification. Master complex problem-solving, statistical analysis, and leadership skills to drive large-scale process improvements.
Target Audience:
Experienced professionals, project leaders, and quality managers aiming to lead major Lean Six Sigma initiatives.
Course Content:
1. Advanced Lean Six Sigma Concepts
2. Leadership in Black Belt Projects
3. Complex DMAIC Project Management
4. Advanced Statistical Analysis Techniques
5. Hypothesis Testing and Regression Analysis
6. Design of Experiments (DOE) in Process Improvement
7. Lean Principles for Waste Elimination
8. Change Management in Lean Six Sigma
9. Coaching Green Belts and Project Teams
10. Risk Management in Process Improvement
11. Case Studies: Black Belt Project Successes
12. Sustaining Improvements with Control Systems
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Statistical Process Control (SPC)
Course Description:
Learn to use Statistical Process Control (SPC) to monitor and control processes using statistical methods. Master control charts and data analysis to ensure consistent quality.
Target Audience:
Quality engineers, process managers, and analysts in manufacturing or service industries.
Course Content:
1. Introduction to Statistical Process Control
2. Understanding Process Variation
3. Types of Control Charts: X-Bar, R, and P Charts
4. Data Collection for SPC Implementation
5. Interpreting Control Chart Patterns
6. Process Capability Analysis (Cp, Cpk)
7. SPC in Manufacturing and Service Industries
8. Statistical Software for SPC
9. Common SPC Implementation Challenges
10. Case Studies: SPC in Action
11. Continuous Monitoring with SPC
12. Integrating SPC with Quality Systems
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Quality Auditing Techniques
Course Description:
Develop skills to plan, conduct, and report on quality audits. Learn auditing techniques to ensure compliance with standards like ISO 9001 and improve organizational processes.
Target Audience:
Internal auditors, quality managers, and compliance officers.
Course Content:
1. Fundamentals of Quality Auditing
2. Types of Audits: Internal, External, and Supplier
3. Audit Planning and Preparation
4. Conducting Effective Audit Interviews
5. Audit Evidence and Documentation
6. Nonconformance Identification and Reporting
7. Root Cause Analysis in Audits
8. Writing Clear and Actionable Audit Reports
9. Follow-Up and Corrective Action Processes
10. Auditing for ISO 9001 Compliance
11. Case Studies: Successful Audit Practices
12. Building Auditor Competence and Skills
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Root Cause Analysis
Course Description:
Master techniques to identify and address the root causes of problems. Learn tools like 5 Whys and Fishbone Diagrams to prevent recurrence and improve processes.
Target Audience:
Quality professionals, process engineers, and managers focused on problem-solving.
Course Content:
1. Introduction to Root Cause Analysis
2. Importance of Identifying Root Causes
3. Tools: 5 Whys and Cause-and-Effect Diagrams
4. Pareto Analysis for Prioritizing Issues
5. Data Collection for Root Cause Identification
6. Brainstorming Solutions to Root Causes
7. Implementing Corrective Actions
8. Verifying Effectiveness of Solutions
9. Case Studies: Root Cause Analysis in Action
10. Integrating RCA into Quality Systems
11. Common RCA Pitfalls and How to Avoid Them
12. Building a Problem-Solving Culture
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Quality Management in Manufacturing
Course Description:
Explore quality management principles specific to manufacturing. Learn to implement QA/QC processes to ensure product consistency and compliance with standards.
Target Audience:
Manufacturing managers, quality engineers, and production supervisors.
Course Content:
1. Overview of Quality in Manufacturing
2. Quality Standards in Manufacturing Processes
3. Process Control in Production Lines
4. Statistical Process Control in Manufacturing
5. Lean and Six Sigma in Manufacturing
6. Quality Inspection and Testing Methods
7. Managing Nonconforming Products
8. Supplier Quality Integration
9. Equipment Maintenance for Quality
10. Case Studies: Manufacturing Quality Success
11. Continuous Improvement in Manufacturing
12. Quality Metrics for Manufacturing Performance
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Quality Control in Service Industries
Course Description:
Learn quality control techniques tailored to service industries. Focus on customer satisfaction, process optimization, and service delivery excellence.
Target Audience:
Service industry managers, customer service professionals, and quality coordinators.
Course Content:
1. Quality Control in Service Contexts
2. Understanding Service Quality Dimensions
3. Customer Feedback and Satisfaction Metrics
4. Service Process Mapping and Improvement
5. Error Prevention in Service Delivery
6. Employee Training for Service Quality
7. Service Recovery Strategies
8. Measuring Service Performance with KPIs
9. Lean Principles in Service Industries
10. Case Studies: Service Quality Excellence
11. Technology in Service Quality Management
12. Building a Customer-Centric Quality Culture
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
ISO 14001: Environmental Management Systems
Course Description:
Understand the ISO 14001 standard for environmental management systems. Learn to implement and audit EMS to ensure environmental compliance and sustainability.
Target Audience:
Environmental managers, auditors, and sustainability professionals.
Course Content:
1. Introduction to ISO 14001: Purpose and Scope
2. Structure of ISO 14001:2015 Standard
3. Environmental Policy and Leadership Commitment
4. Identifying Environmental Aspects and Impacts
5. Legal and Regulatory Compliance
6. Planning and Documenting an EMS
7. Performance Evaluation and Monitoring
8. Internal Auditing for ISO 14001
9. Corrective Actions for Environmental Issues
10. Certification Process for ISO 14001
11. Case Studies: EMS Implementation Success
12. Integrating EMS with Business Strategy
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Failure Mode and Effects Analysis (FMEA)
Course Description:
Learn to use FMEA to identify and mitigate potential failures in processes or products. Master risk assessment and prioritization to enhance reliability.
Target Audience:
Quality engineers, product designers, and process managers.
Course Content:
1. Introduction to FMEA: Concepts and Benefits
2. Types of FMEA: Design and Process
3. Steps in Conducting an FMEA
4. Risk Priority Number (RPN) Calculation
5. Identifying Failure Modes and Effects
6. Developing Mitigation Strategies
7. FMEA Documentation and Reporting
8. Integrating FMEA with Quality Systems
9. Case Studies: FMEA in Action
10. Common FMEA Challenges and Solutions
11. Updating FMEA for Continuous Improvement
12. FMEA Software Tools and Applications
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Quality Tools and Techniques
Course Description:
Explore essential quality tools like Pareto Charts, Control Charts, and Scatter Diagrams. Learn to apply these tools to analyze and improve processes.
Target Audience:
Quality professionals, analysts, and process improvement teams.
Course Content:
1. Overview of Quality Tools and Their Uses
2. Pareto Charts for Prioritizing Issues
3. Cause-and-Effect Diagrams for Root Cause Analysis
4. Control Charts for Process Monitoring
5. Histograms for Data Distribution Analysis
6. Scatter Diagrams for Correlation Analysis
7. Check Sheets for Data Collection
8. Flowcharts for Process Mapping
9. Practical Applications of Quality Tools
10. Combining Tools for Problem-Solving
11. Case Studies: Tool Implementation Success
12. Selecting the Right Tool for the Job
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Process Improvement Methodologies
Course Description:
Learn methodologies like Lean, Six Sigma, and Kaizen to improve processes. Focus on reducing waste, enhancing efficiency, and achieving operational excellence.
Target Audience:
Process managers, quality professionals, and operational excellence teams.
Course Content:
1. Introduction to Process Improvement
2. Lean Methodology: Principles and Tools
3. Six Sigma: DMAIC Framework
4. Kaizen: Continuous Improvement Philosophy
5. Value Stream Mapping for Process Analysis
6. Identifying and Eliminating Process Waste
7. Process Redesign and Optimization
8. Change Management in Process Improvement
9. Measuring Process Improvement Success
10. Case Studies: Process Improvement Projects
11. Integrating Methodologies for Maximum Impact
12. Sustaining Process Improvements Long-Term
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Supplier Quality Management
Course Description:
Learn to manage supplier quality to ensure consistent product and service quality. Focus on supplier evaluation, audits, and performance monitoring.
Target Audience:
Procurement managers, quality engineers, and supply chain professionals.
Course Content:
1. Importance of Supplier Quality Management
2. Supplier Selection and Evaluation Criteria
3. Developing Supplier Quality Agreements
4. Conducting Supplier Audits
5. Monitoring Supplier Performance with KPIs
6. Managing Nonconforming Supplier Products
7. Root Cause Analysis for Supplier Issues
8. Supplier Development and Improvement Plans
9. Case Studies: Effective Supplier Management
10. Risk Management in Supplier Relationships
11. Technology in Supplier Quality Management
12. Building Long-Term Supplier Partnerships
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Quality Control in Food Safety
Course Description:
Learn quality control techniques to ensure food safety and compliance with standards like HACCP. Focus on risk assessment, testing, and regulatory requirements.
Target Audience:
Food industry professionals, quality control staff, and food safety managers.
Course Content:
1. Introduction to Food Safety and Quality
2. HACCP Principles and Implementation
3. Food Safety Regulations and Standards
4. Risk Assessment in Food Production
5. Quality Control Testing Methods
6. Managing Food Safety Nonconformances
7. Sanitation and Hygiene Practices
8. Traceability and Recall Procedures
9. Case Studies: Food Safety Success
10. Supplier Quality in Food Safety
11. Auditing Food Safety Systems
12. Continuous Improvement in Food Quality
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Quality Risk Management
Course Description:
Master techniques to identify, assess, and mitigate quality risks. Learn to integrate risk management into quality systems for proactive problem prevention.
Target Audience:
Quality managers, risk analysts, and compliance professionals.
Course Content:
1. Introduction to Quality Risk Management
2. Risk Identification in Quality Processes
3. Risk Assessment Tools and Techniques
4. Prioritizing Risks with Risk Matrices
5. Developing Risk Mitigation Strategies
6. Integrating Risk Management with QMS
7. Monitoring and Reviewing Risks
8. Case Studies: Risk Management Success
9. Regulatory Requirements for Risk Management
10. Risk Communication and Reporting
11. Tools for Risk Management Implementation
12. Building a Risk-Aware Quality Culture
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Good Manufacturing Practices (GMP)
Course Description:
Understand Good Manufacturing Practices (GMP) to ensure product safety and quality in regulated industries like pharmaceuticals and food. Learn compliance and implementation strategies.
Target Audience:
Manufacturing professionals, quality assurance staff, and regulatory compliance officers.
Course Content:
1. Introduction to Good Manufacturing Practices
2. GMP Regulations and Standards
3. Facility and Equipment Requirements
4. Personnel Training for GMP Compliance
5. Documentation and Record-Keeping
6. Quality Control in GMP Environments
7. Handling Nonconformances in GMP
8. GMP Auditing and Inspection Readiness
9. Case Studies: GMP Implementation
10. Risk Management in GMP Processes
11. Continuous Improvement in GMP
12. Global GMP Compliance Strategies
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
ISO 17025: Laboratory Quality Management
Course Description:
Explore the ISO 17025 standard for laboratory quality management. Learn to implement and audit systems to ensure accurate and reliable test results.
Target Audience:
Laboratory managers, quality assurance staff, and lab technicians.
Course Content:
1. Introduction to ISO 17025: Scope and Benefits
2. Structure of ISO 17025:2017 Standard
3. Management Requirements for Laboratories
4. Technical Requirements for Lab Competence
5. Documenting a Laboratory QMS
6. Calibration and Traceability in Labs
7. Internal Auditing for ISO 17025
8. Handling Nonconforming Test Results
9. Case Studies: ISO 17025 Implementation
10. Accreditation Process for Laboratories
11. Continuous Improvement in Lab Quality
12. Risk Management in Laboratory Operations
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Design of Experiments (DOE)
Course Description:
Learn to use Design of Experiments (DOE) to optimize processes and products. Master statistical methods to design and analyze experiments effectively.
Target Audience:
Quality engineers, R&D professionals, and process improvement specialists.
Course Content:
1. Introduction to Design of Experiments
2. Principles of Experimental Design
3. Types of DOE: Full and Fractional Factorial
4. Setting Up a DOE Study
5. Statistical Analysis of Experimental Data
6. Response Surface Methodology
7. DOE for Process Optimization
8. Software Tools for DOE Implementation
9. Case Studies: DOE Success Stories
10. Common DOE Challenges and Solutions
11. Integrating DOE with Six Sigma
12. Applying DOE in Product Development
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Quality Metrics and KPIs
Course Description:
Learn to develop and use quality metrics and Key Performance Indicators (KPIs) to measure and improve organizational performance.
Target Audience:
Quality managers, analysts, and performance improvement professionals.
Course Content:
1. Introduction to Quality Metrics and KPIs
2. Types of Quality Metrics: Leading vs. Lagging
3. Designing Effective KPIs for Quality
4. Data Collection for Quality Measurement
5. Analyzing Quality Performance Data
6. Setting KPI Targets and Benchmarks
7. Reporting Quality Metrics to Stakeholders
8. Using KPIs for Process Improvement
9. Case Studies: KPI Implementation Success
10. Common Pitfalls in Quality Metrics
11. Technology for KPI Tracking
12. Aligning KPIs with Business Goals
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Continuous Improvement Strategies
Course Description:
Explore strategies for continuous improvement, including Lean, Kaizen, and Six Sigma. Learn to drive ongoing enhancements in quality and efficiency.
Target Audience:
Managers, quality professionals, and operational excellence teams.
Course Content:
1. Foundations of Continuous Improvement
2. Lean Principles for Waste Reduction
3. Kaizen: Small Changes, Big Impact
4. Six Sigma for Process Excellence
5. Developing a Continuous Improvement Plan
6. Employee Engagement in Improvement Initiatives
7. Measuring Improvement Outcomes
8. Change Management for Continuous Improvement
9. Case Studies: Continuous Improvement Success
10. Tools for Sustaining Improvements
11. Building a Culture of Continuous Improvement
12. Integrating CI with Quality Systems
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Quality Assurance in Project Management
Course Description:
Learn to integrate quality assurance into project management. Focus on planning, monitoring, and controlling quality to ensure project success.
Target Audience:
Project managers, quality assurance professionals, and project team members.
Course Content:
1. Role of Quality in Project Management
2. Quality Planning in Project Frameworks
3. Defining Quality Requirements for Projects
4. Quality Assurance Processes in Projects
5. Quality Control Techniques for Projects
6. Risk Management in Project Quality
7. Monitoring and Measuring Project Quality
8. Corrective Actions in Project Delivery
9. Case Studies: Quality in Project Success
10. Tools for Project Quality Management
11. Stakeholder Engagement in Quality Assurance
12. Integrating QA with PM Methodologies
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Customer Satisfaction Measurement
Course Description:
Learn to measure and improve customer satisfaction using surveys, feedback systems, and analytics. Focus on aligning quality with customer expectations.
Target Audience:
Customer service managers, quality professionals, and marketing teams.
Course Content:
1. Importance of Customer Satisfaction
2. Designing Effective Customer Surveys
3. Collecting and Analyzing Feedback
4. Net Promoter Score (NPS) and Other Metrics
5. Linking Customer Feedback to Quality
6. Service Recovery Strategies
7. Using Technology for Satisfaction Measurement
8. Case Studies: Improving Customer Satisfaction
9. Aligning Satisfaction with Business Goals
10. Employee Training for Customer Focus
11. Continuous Improvement in Customer Experience
12. Reporting Satisfaction Metrics to Leadership
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Quality Control in Construction
Course Description:
Learn quality control techniques specific to construction projects. Focus on ensuring compliance with standards, safety, and project specifications.
Target Audience:
Construction managers, quality inspectors, and site supervisors.
Course Content:
1. Overview of Quality Control in Construction
2. Construction Quality Standards and Codes
3. Quality Planning for Construction Projects
4. Inspection and Testing in Construction
5. Managing Nonconformances in Construction
6. Material Quality Control Processes
7. Safety and Quality Integration
8. Documenting Construction Quality Records
9. Case Studies: Quality in Construction Projects
10. Supplier Quality in Construction
11. Continuous Improvement in Construction QC
12. Technology for Construction Quality Management
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Statistical Quality Control
Course Description:
Master statistical methods for quality control, including sampling, hypothesis testing, and control charts. Learn to ensure process stability and quality.
Target Audience:
Quality engineers, analysts, and process managers.
Course Content:
1. Introduction to Statistical Quality Control
2. Statistical Concepts for Quality Management
3. Sampling Techniques for Quality Control
4. Control Charts for Process Stability
5. Hypothesis Testing in Quality Analysis
6. Process Capability Analysis
7. Statistical Software for Quality Control
8. Managing Variation in Processes
9. Case Studies: Statistical QC Applications
10. Integrating SQC with Quality Systems
11. Common Challenges in Statistical QC
12. Continuous Improvement with SQC
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Quality Management Software Tools
Course Description:
Explore software tools for quality management, including QMS platforms and data analytics tools. Learn to leverage technology for quality improvement.
Target Audience:
Quality managers, IT professionals, and process improvement teams.
Course Content:
1. Role of Software in Quality Management
2. Overview of QMS Software Platforms
3. Selecting the Right Quality Software
4. Data Analytics for Quality Improvement
5. Implementing Quality Management Software
6. Document Control with Software Tools
7. Automating Audits and Compliance
8. Case Studies: Software Implementation Success
9. Integrating Software with Quality Processes
10. Training Teams on Quality Software
11. Challenges in Software Adoption
12. Future Trends in Quality Management Software
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Auditing for Process Compliance
Course Description:
Learn to conduct audits to ensure process compliance with standards and regulations. Focus on audit planning, execution, and corrective actions.
Target Audience:
Internal auditors, compliance officers, and quality managers.
Course Content:
1. Introduction to Process Compliance Auditing
2. Types of Compliance Audits
3. Audit Planning and Scope Definition
4. Conducting Effective Compliance Audits
5. Collecting and Evaluating Audit Evidence
6. Identifying Nonconformances
7. Root Cause Analysis in Compliance Audits
8. Writing Actionable Audit Reports
9. Follow-Up and Corrective Actions
10. Case Studies: Compliance Audit Success
11. Tools for Process Compliance Auditing
12. Building a Compliance-Focused Culture
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Quality Standards in Healthcare
Course Description:
Explore quality standards specific to healthcare, including JCI and ISO 9001 adaptations. Learn to ensure patient safety and care quality.
Target Audience:
Healthcare administrators, quality managers, and clinical staff.
Course Content:
1. Overview of Quality in Healthcare
2. Key Healthcare Quality Standards (JCI, ISO)
3. Patient Safety and Quality Care
4. Risk Management in Healthcare Quality
5. Quality Metrics for Healthcare Performance
6. Process Improvement in Healthcare
7. Auditing Healthcare Quality Systems
8. Patient Feedback and Satisfaction
9. Case Studies: Healthcare Quality Success
10. Regulatory Compliance in Healthcare
11. Continuous Improvement in Healthcare
12. Technology in Healthcare Quality Management
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
Lean Principles for Quality Improvement
Course Description:
Learn Lean principles to eliminate waste and improve quality. Focus on tools like 5S, Kaizen, and Value Stream Mapping for process optimization.
Target Audience:
Quality professionals, process managers, and operational teams.
Course Content:
1. Introduction to Lean Principles
2. Identifying and Eliminating Waste
3. 5S Methodology for Workplace Organization
4. Kaizen for Continuous Improvement
5. Value Stream Mapping for Process Analysis
6. Lean Tools for Quality Enhancement
7. Employee Engagement in Lean Initiatives
8. Measuring Lean Implementation Success
9. Case Studies: Lean Quality Improvements
10. Integrating Lean with Quality Systems
11. Challenges in Lean Adoption
12. Sustaining Lean Improvements Long-Term
Course Duration: Three (3) Full Days
Course Fee: N300,000
Note: The course fee covers Executive bag, Certificate, Photograph, Tea/Coffee, Lunch, and Literature materials.
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